Methods for Building Employee Loyalty

The days of lifetime employment at a single company are long gone, so business leaders today need to make an extra effort to retain talent and foster employee loyalty.

Loyal employees are the heart of successful companies. When people feel fulfilled at their jobs, they go above and beyond to help the organization improve. They share expertise, resolve conflicts, suggest improvements, boost morale, help co-workers, conserve resources, and more. “Those behaviors make groups and organizations more effective — sales are better, production loss is lower, everything is better,” says Diane Bergeron, an assistant professor at Case Western’s Weatherhead School of Management in Cleveland.

To become one of those lucky companies, take time to understand what your employees need and provide it for them. “As in any relationship, if you get what you need, you’re more likely to stay,” Bergeron says.

Loyalty is largely inspired by flexibility and individual attention. These four techniques can help you offer that to every employee:

1. Invest more time in the hiring process. Hiring takes a lot of time, but a rigorous process pays off when you find the right person. “Person/organization fit is huge,” Bergeron says. “If you’re selective on the front end, you lose fewer people later.” Well-matched employees are naturally more loyal, so retaining them takes less effort.

As you hire, introduce the candidate to several people on your team, ask them to complete a project or share samples of past work, and screen for personality. “Make sure their values match the values of the organization,” Bergeron adds. A good match will blend naturally with the others on your team, rounding out their skills and fitting in with the overall culture.

2. Make your employees marketable. A good working relationship must be beneficial for both of you, meaning that employees need regular opportunities to enhance their professional skills. Many companies worry about investing too much in employees in case they leave, but you want to do just the opposite. “The more [employees] feel they can leave, the more likely they are to stay,” Bergeron says.

Managers are the most important source of growth and inspiration. “The relationship with the manager is the number one predictor of whether or not someone stays [at a job],” Bergeron says. Make sure your managers are trained to inspire their employees, share their expertise, and offer opportunities for growth.

3. Allow many paths to promotion. Your employees’ needs are ever evolving, so you can help them grow and inspire loyalty by offering opportunities for advancement tailored to their skills and goals. For example, many computer programmers want to move up without shifting into management, so tech companies often offer a choice between a technical or managerial career path.

Go one step further by helping an employee create a new job based on their skill set, or allowing them to rotate between different roles. “If people have the flexibility to tailor their job to their needs, they’re less likely to leave to find what they need,” Bergeron says.

4. Empower employees to make choices. Inspire loyalty by giving employees a sense of freedom and control. “When people feel that they’re trusted, they respond to that,” Bergeron says. You might let employees work from home when needed, make decisions autonomously, or adjust their work schedule to balance family. Those freedoms show confidence and help employees tailor the job to their needs.

“Trust is this basic component of society,” Bergeron says. “Without it, [organizations] cease to function.” Trusting companies have less rigid management, greater creativity, and higher employee satisfaction. They also inspire employees to go above and beyond, making the workplace better for everyone.

Charles Richard Drew – African American History

Charles Richard Drew was born on June 3, 1904 in Washington, D.C. He was an African-American physician who developed ways to process and store blood plasma in “blood banks.” He directed the blood plasma programs of the United States and Great Britain in World War II, but resigned after a ruling that the blood of African Americans would be segregated. He died in 1950.

A pioneering African-American medical researcher, Dr. Charles R. Drew made some groundbreaking discoveries in the storage and processing of blood for transfusions. He also managed two of the largest blood banks during World War II. Drew grew up in Washington, D.C., as the oldest son of a carpet layer.

In his youth, Drew showed great athletic talent. He won several medals for swimming in his elementary years, and later branched out to football, basketball and other sports. After graduating from Dunbar High School in 1922, Drew went to Amherst College on a sports scholarship. There, he distinguished himself on the track and football teams.

Drew completed his bachelor’s degree at Amherst in 1926, but didn’t have enough money to pursue his dream of attending medical school. He worked as a biology instructor and a coach for Morgan College, now Morgan State University, in Baltimore for two years. In 1928, he applied to medical schools and enrolled at McGill University in Montreal, Canada.

At McGill University, Drew quickly proved to be a top student. He won a prize in neuroanatomy and was a member of the Alpha Omega Alpha, a medical honor society. Graduating in 1933, Drew was second in his class and earned both Doctor of Medicine and Master of Surgery degrees. He did his internship and residency at the Royal Victoria Hospital and the Montreal General Hospital. During this time, Drew studied with Dr. John Beattie, and they examined problems and issues regarding blood transfusions.

After his father’s death, Drew returned to the United States. He became an instructor at Howard University‘s medical school in 1935. The following year, he did a surgery residence at Freedmen’s Hospital in Washington, D.C., in addition to his work at the university.

Father of Blood Banks

In 1938, Drew received a Rockefeller Fellowship to study at Columbia University and train at the Presbyterian Hospital in New York City. There, he continued his exploration of blood-related matters with John Scudder. Drew developed a method for processing and preserving blood plasma, or blood without cells. Plasma lasts much longer than whole blood, making it possible to be stored or “banked” for longer periods of time. He discovered that the plasma could be dried and then reconstituted when needed. His research served as the basis of his doctorate thesis, “Banked Blood,” and he received his doctorate degree in 1940. Drew became the first African American to earn this degree from Columbia.

As World War II raged in Europe, Drew was asked to head up a special medical effort known as “Blood for Britain.” He organized the collection and processing of blood plasma from several New York hospitals, and the shipments of these life-saving materials overseas to treat causalities in the war.

According to one report, Drew helped collect roughly 14,500 pints of plasma.

In 1941, Drew worked on another blood bank effort, this time for the American Red Cross. He worked on developing a blood bank to be used for U.S. military personnel. But not long into his tenure there, Drew became frustrated with the military’s request for segregating the blood donated by African Americans. At first, the military did not want to use blood from African Americans, but they later said it could only be used for African-American soldiers. Drew was outraged by this racist policy, and resigned his post after only a few months.

After creating two of the first blood banks, Drew returned to Howard University in 1941. He served as a professor there, heading up the university’s department of surgery. He also became the chief surgeon at Freedmen’s Hospital. Later that year, he became the first African-American examiner for the American Board of Surgery.

In 1944, the National Association for the Advancement of Colored People honored Drew with its 1943 Spingarn Medal for “the highest and noblest achievement” by an African American “during the preceding year or years.” The award was given in recognition of Drew’s blood plasma collection and distribution efforts.

For the final years of his life, Drew remained an active and highly regarded medical professional. He continued to serve as the chief surgeon at Freedmen’s Hospital and a professor at Howard University. On April 1, 1950, Drew and three other physicians attended a medical conference at the Tuskegee Institute in Alabama. Drew was behind the wheel when his vehicle crashed near Burlington, South Carolina. His passengers survived, but Drew later succumbed to his injuries. He left behind his wife, Minnie, and their four children.

Drew was only 45 years old at the time of his death, and it is remarkable how much he was able to accomplish in such a limited amount of time. As the Reverend Jerry Moore said at Drew’s funeral, Drew had “a life which crowds into a handful of years’ significance, so great, men will never be able to forget it.”

Since his passing, Drew has received countless posthumous honors. He was featured in the United States Postal Service’s Great Americans stamp series in 1981, and his name appears on educational institutions across the country.

 

 

BUDGET-SAVING IDEAS FOR 2013

A simple way to improve the bottom line is to reduce office supply spending. In fact, businesses can cut office printing costs by 25 percent or more by making a few simple changes.

According to http://www.Reduce.org, the average office worker can use 10,000 sheets of paper every year. “Considering there are more than 21,000 U.S. and Canadian firms with 500-plus employees, that’s a huge volume of printing,” says Tom McLaughlin, Marketing Director for Cartridge World North America. “There are three ways businesses can immediately reduce their printing costs. Reduce the number of pages printed. Reduce printer ink and toner expenses. Use the right printer.”

With 600 stores in the United States and Canada, Cartridge World is the largest specialty retailer of ink and toner printer cartridges for the home and office. Each Cartridge World store serves hundreds of business customers and can provide cost-saving solutions:

  1. Reduce paper use:
  • Use duplex (two-sided) printing on all “draft” documents
  • Reduce margin areas on each page to print 10 percent more text
  1. Reduce ink/toner printer cartridge cost:
    • Purchase recycled / remanufactured printer cartridges instead of OEM to save 25 percent or more
    • Use high-capacity printer cartridges that provide cheaper per-page printing
  1. Use the right printer:
    • Low-cost printers may cost more in the long run. Confirm what kind of ink or toner cartridges they use first.
    • Check your printing volume. You might save by upgrading or downsizing your equipment

Buy the Right Printer

PC World magazine may say it best, “If you buy a cheap inkjet printer, you’re going to pay a small fortune for the ink to run it (assuming that you use the ink that its manufacturer specially designed for it).” If you buy a $100 inkjet printer and print 10,000 pages per year (40/day), you can use 23 standard ink cartridges per year. At a cost of $20 per cartridge, you’ll pay $475 for black ink alone. In three years, you could pay 15 times the cost of the printer for ink. Plus, you could pay up to three times more if printing in full color.

Selecting the right printer to meet the demands for your office, and confirming the cost of replacement printer cartridges should determine what kind of printer to buy. When buying a color inkjet printer, opt for a printer with four separate color cartridges, not tricolor (three-colors-in-one) cartridges. With tricolor cartridges, as soon as one color is empty, you need to replace the entire cartridge.

“Office managers and executives don’t always realize how much they can save by changing printers and their ink and toner provider,” explained McLaughlin. “If you’re using the wrong printer, it pays to switch ASAP. Plus, if you buy remanufactured printer cartridges, you can easily save another 25 percent or more.”

Cartridge World helps businesses of all sizes save money by selling remanufactured ink and toner printer cartridges. Rather than purchasing brand new cartridges every month, customers can simplyrecycle their empty cartridges at Cartridge World and buy remanufactured cartridges – saving hundreds on their office printing expenses. Cartridge World stores sell printer cartridges for all major brands of office printers – backed with a 100-percent satisfaction guarantee.

Businesses can save even more money by taking advantage of Cartridge World’s free printer program – available at many stores. Business customers may qualify for a free loaner printer if they sign a 12-month service agreement to purchase printer cartridges exclusively from their local Cartridge World store. To participate in the free printer loaner program, call or visit your local Cartridge World store.

“Like most other businesses, we are always looking for ways to cut spending,” said Christina Potenza, an Executive Assistant in Tampa, Fla. The company she works for, ProCare, has participated in Cartridge World’s free printer program for several years.

“We have a huge call center and purchase ink and toner monthly. By using Cartridge World, we’re saving 30 percent off what we would pay for other brands, and they deliver it for free. Plus, as part of the free printer program, they help us with any equipment issues that arise.” Since 2007, she estimates ProCare has saved nearly $13,000 by using Cartridge World cartridges.

If you have questions about what printer is right for your office, what cartridges are best or how to start recycling printer cartridges, contact your local Cartridge World store.

BUDGET-SAVING IDEAS FOR 2013

A simple way to improve the bottom line is to reduce office supply spending. In fact, businesses can cut office printing costs by 25 percent or more by making a few simple changes.

According to http://www.Reduce.org, the average office worker can use 10,000 sheets of paper every year. “Considering there are more than 21,000 U.S. and Canadian firms with 500-plus employees, that’s a huge volume of printing,” says Tom McLaughlin, Marketing Director for Cartridge World North America. “There are three ways businesses can immediately reduce their printing costs. Reduce the number of pages printed. Reduce printer ink and toner expenses. Use the right printer.”

With 600 stores in the United States and Canada, Cartridge World is the largest specialty retailer of ink and toner printer cartridges for the home and office. Each Cartridge World store serves hundreds of business customers and can provide cost-saving solutions:

  1. Reduce paper use:
  • Use duplex (two-sided) printing on all “draft” documents
  • Reduce margin areas on each page to print 10 percent more text
  1. Reduce ink/toner printer cartridge cost:
    • Purchase recycled / remanufactured printer cartridges instead of OEM to save 25 percent or more
    • Use high-capacity printer cartridges that provide cheaper per-page printing
  1. Use the right printer:
    • Low-cost printers may cost more in the long run. Confirm what kind of ink or toner cartridges they use first.
    • Check your printing volume. You might save by upgrading or downsizing your equipment

Buy the Right Printer

PC World magazine may say it best, “If you buy a cheap inkjet printer, you’re going to pay a small fortune for the ink to run it (assuming that you use the ink that its manufacturer specially designed for it).” If you buy a $100 inkjet printer and print 10,000 pages per year (40/day), you can use 23 standard ink cartridges per year. At a cost of $20 per cartridge, you’ll pay $475 for black ink alone. In three years, you could pay 15 times the cost of the printer for ink. Plus, you could pay up to three times more if printing in full color.

Selecting the right printer to meet the demands for your office, and confirming the cost of replacement printer cartridges should determine what kind of printer to buy. When buying a color inkjet printer, opt for a printer with four separate color cartridges, not tricolor (three-colors-in-one) cartridges. With tricolor cartridges, as soon as one color is empty, you need to replace the entire cartridge.

“Office managers and executives don’t always realize how much they can save by changing printers and their ink and toner provider,” explained McLaughlin. “If you’re using the wrong printer, it pays to switch ASAP. Plus, if you buy remanufactured printer cartridges, you can easily save another 25 percent or more.”

Cartridge World helps businesses of all sizes save money by selling remanufactured ink and toner printer cartridges. Rather than purchasing brand new cartridges every month, customers can simplyrecycle their empty cartridges at Cartridge World and buy remanufactured cartridges – saving hundreds on their office printing expenses. Cartridge World stores sell printer cartridges for all major brands of office printers – backed with a 100-percent satisfaction guarantee.

Businesses can save even more money by taking advantage of Cartridge World’s free printer program – available at many stores. Business customers may qualify for a free loaner printer if they sign a 12-month service agreement to purchase printer cartridges exclusively from their local Cartridge World store. To participate in the free printer loaner program, call or visit your local Cartridge World store.

“Like most other businesses, we are always looking for ways to cut spending,” said Christina Potenza, an Executive Assistant in Tampa, Fla. The company she works for, ProCare, has participated in Cartridge World’s free printer program for several years.

“We have a huge call center and purchase ink and toner monthly. By using Cartridge World, we’re saving 30 percent off what we would pay for other brands, and they deliver it for free. Plus, as part of the free printer program, they help us with any equipment issues that arise.” Since 2007, she estimates ProCare has saved nearly $13,000 by using Cartridge World cartridges.

If you have questions about what printer is right for your office, what cartridges are best or how to start recycling printer cartridges, contact your local Cartridge World store.

BUDGET-SAVING IDEAS FOR 2013

A simple way to improve the bottom line is to reduce office supply spending. In fact, businesses can cut office printing costs by 25 percent or more by making a few simple changes.

According to http://www.Reduce.org, the average office worker can use 10,000 sheets of paper every year. “Considering there are more than 21,000 U.S. and Canadian firms with 500-plus employees, that’s a huge volume of printing,” says Tom McLaughlin, Marketing Director for Cartridge World North America. “There are three ways businesses can immediately reduce their printing costs. Reduce the number of pages printed. Reduce printer ink and toner expenses. Use the right printer.”

With 600 stores in the United States and Canada, Cartridge World is the largest specialty retailer of ink and toner printer cartridges for the home and office. Each Cartridge World store serves hundreds of business customers and can provide cost-saving solutions:

  1. Reduce paper use:
  • Use duplex (two-sided) printing on all “draft” documents
  • Reduce margin areas on each page to print 10 percent more text
  1. Reduce ink/toner printer cartridge cost:
    • Purchase recycled / remanufactured printer cartridges instead of OEM to save 25 percent or more
    • Use high-capacity printer cartridges that provide cheaper per-page printing
  1. Use the right printer:
    • Low-cost printers may cost more in the long run. Confirm what kind of ink or toner cartridges they use first.
    • Check your printing volume. You might save by upgrading or downsizing your equipment

Buy the Right Printer

PC World magazine may say it best, “If you buy a cheap inkjet printer, you’re going to pay a small fortune for the ink to run it (assuming that you use the ink that its manufacturer specially designed for it).” If you buy a $100 inkjet printer and print 10,000 pages per year (40/day), you can use 23 standard ink cartridges per year. At a cost of $20 per cartridge, you’ll pay $475 for black ink alone. In three years, you could pay 15 times the cost of the printer for ink. Plus, you could pay up to three times more if printing in full color.

Selecting the right printer to meet the demands for your office, and confirming the cost of replacement printer cartridges should determine what kind of printer to buy. When buying a color inkjet printer, opt for a printer with four separate color cartridges, not tricolor (three-colors-in-one) cartridges. With tricolor cartridges, as soon as one color is empty, you need to replace the entire cartridge.

“Office managers and executives don’t always realize how much they can save by changing printers and their ink and toner provider,” explained McLaughlin. “If you’re using the wrong printer, it pays to switch ASAP. Plus, if you buy remanufactured printer cartridges, you can easily save another 25 percent or more.”

Cartridge World helps businesses of all sizes save money by selling remanufactured ink and toner printer cartridges. Rather than purchasing brand new cartridges every month, customers can simplyrecycle their empty cartridges at Cartridge World and buy remanufactured cartridges – saving hundreds on their office printing expenses. Cartridge World stores sell printer cartridges for all major brands of office printers – backed with a 100-percent satisfaction guarantee.

Businesses can save even more money by taking advantage of Cartridge World’s free printer program – available at many stores. Business customers may qualify for a free loaner printer if they sign a 12-month service agreement to purchase printer cartridges exclusively from their local Cartridge World store. To participate in the free printer loaner program, call or visit your local Cartridge World store.

“Like most other businesses, we are always looking for ways to cut spending,” said Christina Potenza, an Executive Assistant in Tampa, Fla. The company she works for, ProCare, has participated in Cartridge World’s free printer program for several years.

“We have a huge call center and purchase ink and toner monthly. By using Cartridge World, we’re saving 30 percent off what we would pay for other brands, and they deliver it for free. Plus, as part of the free printer program, they help us with any equipment issues that arise.” Since 2007, she estimates ProCare has saved nearly $13,000 by using Cartridge World cartridges.

If you have questions about what printer is right for your office, what cartridges are best or how to start recycling printer cartridges, contact your local Cartridge World store.

CARTRIDGE WORLD DONATES $19,000 TO THE NATIONAL BREAST CANCER FOUNDATION

In December, Cartridge World North America donated $19,040 to the National Breast Cancer Foundation (NBCF). More than 100 Cartridge World stores participated in the fundraising campaign. The non-profit organization will use the donation to offer early detection services and support programs for breast cancer patients.

“According to the World Health Organization, breast cancer is the most common cancer among women worldwide – and that impact is felt by everyone, including the Cartridge World family,” said William Swanson, Chief Executive Officer for Cartridge World North America. “Raising funds for the National Breast Cancer Foundation is our way of getting involved in our community, raising awareness and giving back for a cause that touches so many of us.”

The NBFC was presented with the donation at its headquarters in Dallas on Tuesday, December 18, 2012. With a mission to save lives through early detection, the NBCF partners with 94 medical facilities to provide free mammograms and diagnostic breast care services to women in need. The foundation also offers multiple educational resources aimed at breast cancer survivors.

“With the support and partnership of Cartridge World, NBCF is able to provide funds to support our mission and programs,” said Brent Hail, Senior VP, Development of the NBCF.

During Cartridge World’s “Round Up for Pink Ink” campaign, more than 125 stores raised funds for the cause, including:

Cartridge World will continue its collaboration with the NBCF to raise funds for the non-profit organization. In the meantime, visit the NBCF website to learn how you can get involved or donate now.

With 600 stores across the U.S. and Canada, Cartridge World is the world’s largest specialty retailer of ink and toner printer cartridges. To learn how much Cartridge World can help you save on printing costs, use our online savings calculator. For more information about Cartridge World’s programs and eco-friendly products, visit www.CartridgeWorld.com or call your local Cartridge World store.

 

RECYCLE: REUSE INK CARTRIDGES WITH CARTRIDGE WORLD CAMPCREEK

Despite their best efforts, many towns and municipalities have been unable to coax their residents to recycle more than 30% of their waste stream [1]. The problem presented is twofold – some items can simply not be recycled – their design is inherently flawed; other items can be recycled, but it is not convenient to do so. These may be items which the town does not collect directly (batteries and e-waste often fall into this category), and may have to be sent to a transfer station for proper recycling.  Oftentimes, the consumer is away from home when the recyclable item is purchased and used – soft drink plastic bottles and aluminum cans are some examples.

It is important to recycle items even when it is not convenient. Each plastic bottle that is thrown out will spend eternity in a landfill – or worse, it may make its way to our rivers or oceans, where it will join with other floating pieces of plastic in the growing “oceanic garbage patches” which are now found in every ocean on earth.

Many towns, schools and organizations now use single stream recycling, or zero-sort waste to deal with their recyclables. This vastly increases the ease with which people can recycle – in addition, single-stream recycling usually accepts a greater variety of products.  Other tools to boost recycling include banning the pickup of recyclables in the trash, or charging for pickup of trash, while keeping recycling free.

Extended Producer Responsibility or EPR, puts the responsibility for recycling of products back on the companies that produced the product in the first place. This is an excellent practice, since it starts producers thinking about the end life of a product, as well as discouraging the practice of producing disposable or cheap goods.